CleanmyResidence.co.uk (the agency) shall provide domestic cleaning services to the customer which are covered by Public Liability Insurance (see terms and conditions).
In all normal circumstances, in event of small breakages etc, the agency will cover the cost of the insurance excess.
In the unlikely event of lost keys the agency will cover the cost of emergency lock replacement.
The agency will provide holiday cover where required.
The agency will do its best to provide emergency cover cleaners.
The customer shall provide at least 24 hours notice to cancel a clean or take a holiday from regular cleaning.
The cleaner will collect payment at the end of each session, on behalf of the agency. The charge for regular domestic cleaning of 3 hours or more is £8.50 per hour per cleaner and the cleaner retains £7.00 per hour. The charge for 2 hour regular domestic cleaning is £9.50 per hour per cleaner and the cleaner retains £7.50 per hour. The cost for one off cleaing is £15 per hour and the cleaner retains £10 oer hour.
The customer understands that independent hiring of agency supplied cleaners starting from engagement of agency cleaners and extending to a minimum 6 month period after the cessation of the agency's services shall be subject to a penalty of £800 payable to the agency.
Engagement of and continuing use of our service indicates understanding of and agreement to these conditions without the need for signatures.
Signed: Julian Kinsley B.A.(hons), C.E.L.T.A, M.Sc., P.G.Dip.
Managing Director
CleanMyResidence
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